Comscore

188.2 million people in the US watched 52.4 billion online content videos in December 2013. The average American spent more than 19 hours watching online video.

Comscore, 2013

Professionally produced video optimized for eCommerce outperforms user-generated video (UGC video) by 30%, delivering a 24.7% lift as compared with an 18.7% lift for the UGC video.

Comscore, 2012

Retail site visitors who view video stay two minutes longer on average and are 64% more likely to purchase than other site visitors.

Comscore, 2010

eMarketer

72.1 million US smartphone users watched video on their devices at least monthly in 2013. This is expected to rise to 86.8 million, more than a quarter of the US population, in 2014.

eMarketer, 2013

93% of marketers used video for online marketing in 2013.

eMarketer, 2013

Marketers who use video in email cite increased clickthrough rates, increased time spent reading the email, increased sharing and forwarding, increased conversion rates, and increased dollars generated as the top benefits.

eMarketer, 2013

Over half of 25-54 year olds share video online.

eMarketer, 2013

One out of four marketers use video in email campaigns. 43% of marketers cite lack of available video content as their reason for not using video in email campaigns, making it the top barrier to the practice.

eMarketer, 2013

51.9% of marketing professionals worldwide cite video as the type of content with the best ROI.

eMarketer, 2013

Online video is the fastest growing ad format in 2012 with nearly 55% growth.

eMarketer, 2012

45.9% of US online shoppers researched products in-store before ultimately purchasing online.

eMarketer, 2012

In-store shoppers use their smartphones to access a variety of information, with 65% of shoppers accessing the retailer’s own website, 46% of shoppers accessing a competitor’s website, and 26% of shoppers accessing comparison shopping sites such as Shopzilla and shopping.com.

eMarketer, 2012

The eTailing Group found that 73% of online retailers used video on product pages in 2010, up from 55% in 2009 and only 20% in 2005. 74% of the top 50 retailers used product videos, 40% used category videos, and 38% used other types of informational videos.

eMarketer, 2011

Affluent consumers prefer video and search to other digital advertising formats, as 41% of affluent online shoppers reported to eMarketer that they took an action after seeing one of these two ad formats.

eMarketer, 2011

eMarketer senior analyst Jeffrey Grau characterizes the benefits of video as including “…a lower number of abandoned shopping carts, reduced return rates, and higher sales.”

eMarketer, 2009

MediaPost

On average, 12% of visitors to an e-commerce web page view a video when one is available.

MediaPost, 2014

90% of consumers watch online video.

MediaPost, 2013

Online media influences more than 50% of in-store sales, making cross-channel campaigns for the omnichannel shopper more critical than ever. Than number is expected to rise to 60% by 2017.

MediaPost, 2013

57% of consumers say that product videos make them more confident in a purchase and less likely to return an item, up from 52% a year ago.

MediaPost, 2013

Mediapost reports that product videos play a key role in consumer purchase decisions, citing a 9x increase in retail video views at the start of the 2011 holiday season.

MediaPost, 2012

According to a Motorola Solutions survey, 75% of US retailers believe that developing a more engaging in-store experience will be critical to their business in the next five years. The surveyed retailers believe that 42% of sales will come from online, mobile and social commerce by 2016.

MediaPost, 2012

The most popular use for mobile action codes, such as QR and bar codes, is linking to mobile video: 40% of codes link to video content, including product demos and the like.

MediaPost, 2012

Internet Retailer

Internet Retailer reports that shoppers who viewed video on Stacks and Stacks product pages were 144% more likely to add to cart than other shoppers.

Internet Retailer, 2011

A Cisco survey of US and UK consumers finds that shoppers prefer to research products online prior to making in-store purchases and recommends making video content available in-store by kiosk, touchscreen and smartphone integrations.

Internet Retailer, 2011

Online retailer Living Direct found that videos boosted conversion as well as increasing time on site by 9%.

Internet Retailer, 2010

Visitors who view product videos are 85% more likely to buy than visitors who do not.

Internet Retailer, 2010

Ice.com found that viewers who chose to view video converted at a 400% increase over those who did not. Ice.com also credits video with decreasing returns by 25%.

Internet Retailer, 2009

Online shoppers who viewed video had a larger shopping ticket than those who viewed traditional rich media such as flash animations.

Internet Retailer, 2009

Retail Touchpoints

According to Retail Touchpoints, the Step2 Company found that shoppers who viewed video were 174% more likely to purchase than viewers who did not.

Retail Touchpoints Channel Innovation Awards, 2012

Shop.org

Shop.org’s State of Online Retailing Report found that product detail page enhancements including video are retailers’ top priority in 2013.

Shop.org, 2013

Multichannel Merchant

71% of consumers say that video is the best way to bring product features to life.

Multichannel Merchant, 2013

Video is the top function merchants plan to add to their e-commerce sites over the next 12 months, with nearly 40% planning to include videos in their online merchandising efforts.

Multichannel Merchant, 2013

More

Retention rate for visual information can reach 65% vs. 10% for text-based information.

SocialMedia Today, 2013

Mobile shoppers are 3x as likely to view a video than desktop shoppers.

OnlineVideo.net, 2013

Internet video traffic will be 69% of all global consumer Internet traffic in 2017.

Cisco, 2013

Online retailer Bizchair.com told STORES Magazine that video viewing had a powerful impact on sales, citing data showing that 33% of online sales came from the 13% of site visitors who viewed video.

STORES Magazine, July 2012

Consumer video usage on retail and brand sites hit record numbers on retail and brand sites during the 2011 holiday season. Cyber Monday video views across the Invodo network were 897% higher than 2010, and Black Friday video views showed a 337% increase.

Website Magazine, 2011

Did You Know?

55% of marketers who use video in their email campaigns reported increased click-through rates.

eMarketer, 2013

57% of consumers say that watching product videos makes them more confident in online purchase decisions.

MediaPost, 2013

Shoppers who view video are nearly 2x more likely to purchase.

Internet Retailer, 2012

Over half of marketing professionals worldwide call out video as the type of content with the best ROI.

eMarketer, 2013

Visitors who view product videos are 85% more likely to buy than visitors who do not.

Internet Retailer, 2010